Privacy Policy

1. Introduction

Welcome to FlashDeal India ("we", "us", "our"). This Privacy Policy explains how FlashDeal India Pvt. Ltd., operating the website at flashdeals.club (the "Website"), collects, uses, discloses and protects information about you when you visit our website or place an order with us.

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you disagree with any part, please discontinue use of our Website.

2. Information We Collect

Information You Provide Directly

When you place an order with us, we collect:

• First name and last name
• Mobile phone number (Indian mobile, +91)
• Full delivery address including street, city, PIN code, state and country
• Order details (product, quantity, notes)

Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address and general location (country/city level)
• Browser type and version
• Pages visited and time spent on the site
• Referring website (how you found us)
• Device type (mobile, tablet, desktop)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process, confirm and fulfil your Cash on Delivery orders
• Delivery Coordination: To contact you by phone to confirm order details and arrange delivery
• Customer Support: To respond to queries, complaints and return requests
• Order History: To maintain records of your orders for legal and business purposes
• Service Improvement: To analyse usage patterns and improve our website experience
• Legal Compliance: To comply with applicable Indian laws and regulations

4. Data Storage and Security

Order information submitted through our website is stored securely on our hosting server in a CSV file format, accessible only by authorised FlashDeal India personnel. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

Your data is stored on servers located in India and is subject to Indian data protection regulations including the Information Technology Act, 2000 and applicable rules thereunder.

5. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery Partners: Your name, phone and address are shared with our logistics and delivery partners solely for the purpose of delivering your order
• Legal Requirement: If required by law, regulation, court order or government authority
• Business Protection: To protect our rights, property or safety, or that of our customers

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use Google Analytics or similar analytics tools to understand how visitors use our website. These services may collect anonymised data about your visit. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Advertising

We may display advertisements through Google Ads and similar advertising platforms. These platforms may use cookies and device identifiers to show you relevant advertisements based on your browsing behaviour. You can manage your ad preferences through Google Ads Settings.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal retention requirements
• Objection: You can object to processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at [email protected] or call us at +91 98765 43210.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +91 98765 43210
• Address: FlashDeal India Pvt. Ltd., 123, Commerce House, MG Road, Mumbai, Maharashtra – 400001, India